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Know What You Agree To Before You Start

These Terms & Conditions set out what you can expect from 77jj and what we expect from you. They cover account access, wallet use, payment methods including JazzCash, Easypaisa and Raast, and the conditions that apply where local law permits participation.

Account eligibility rulesJazzCash, Easypaisa, Raast payment termsAccess depends on local lawOne account per personPakistan-region conditions apply
77jj Know What You Agree To Before You Start
HOW WE HANDLE THIS

Accountability Behind the Terms

These Terms & Conditions are not just a legal formality — they describe real processes that affect your account and your money. Here is how we manage each area in practice.

Wallet Verification

Before a JazzCash, Easypaisa or Raast withdrawal is processed, we confirm the wallet name matches your registered account. This step protects your funds and is required under our account security policy.

Account Security

Your account is protected with OTP-based login. If we detect unusual access from a new device or location, additional verification is triggered before your session continues.

Term Updates and Notice

When we update these Terms, a notice appears on your next login. You can review the changed sections before accepting. Continued use after that point confirms acceptance.

Requesting Changes or Closures

If you want to close your account or dispute how a term has been applied to your wallet, submit a written request through the support email listed in your account settings.

TERMS CONTACT PATHS

Reach Us About Any Term or Condition

If a clause is unclear, or you want to question how a term applies to your account, our support team can walk you through it. Raise your query through any of the channels below and we will respond with a plain-language explanation of the relevant section.

Team online

Live Chat

Open the chat widget from your account dashboard. Describe the clause or condition you want clarified and an agent will respond directly, referencing the relevant section.

Email Support

Send your query to our support address shown in your account settings. Include your account ID and the specific term you are asking about for a faster reply.

Account Help Centre

The Help Centre in your account lists common terms questions — cover topics like wallet verification, account eligibility, and how payment conditions apply to JazzCash and Easypaisa.

Common Questions About Our Terms

These are the questions we get most often about the Terms & Conditions. If yours is not here, contact support through the channels above.

Yes. All payment methods — JazzCash, Easypaisa, Raast and bank debit card — are subject to these Terms. Additional payment-specific conditions may apply and will be shown at the point of transaction.

Access depends on whether participation is permitted under local law in your region. We do not offer the platform in areas where it is not lawfully available. Check your local regulations before opening an account.

We allow one account per person. Duplicate accounts are closed when identified. Any wallet balance held in a duplicate account is held pending identity review and may not be released.

A notice is shown when you next log in after any update. The revised Terms take effect from that point. If you continue using your account, you are accepting the updated version.

Contact support via live chat or the email shown in your account settings. State your account ID and the specific term in question. We will review the application and respond in writing.

Yes. Any promotional credit has its own conditions shown at the time it is applied. Those specific conditions run alongside these general Terms and take precedence where there is a conflict.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.